Privacy Policy

Last updated: 2026-05-13

1. Who this policy applies to

This policy covers information collected when you visit signaturemedicinemd.com or interact with us through web forms, email, or the patient portal link. It does not cover health information collected during clinical visits — that information is governed by the federal Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices, available at the office and provided at enrollment.

2. What we collect

We collect only what we need to operate the website and respond to inquiries:

• Information you provide: name, email, phone, message, and any details you choose to include when you submit a contact or consultation-request form.
• Automatically collected: standard server logs (IP address, browser type, referring URL, pages visited, timestamps) and limited analytics events described below.
• Cookies and similar technologies: we use a small number of cookies for essential site functionality (e.g., remembering accessibility preferences) and for analytics. You can disable cookies in your browser; some features may not work without them.

We do not ask for, and you should not submit through web forms, sensitive clinical detail (diagnoses, medications, conditions). Web forms are not a secure channel for that information.

3. Analytics and measurement

We use Google Analytics 4 and Ahrefs Web Analytics to understand how visitors use the site so we can improve it. These services may set cookies and record events such as page views, button clicks, and consultation-form submissions. We do not link analytics data to any individual’s identity.

You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on or by using your browser’s privacy / Do Not Track settings.

4. How we use the information

We use information collected through the site to:

• Respond to your inquiry and, if applicable, schedule a consultation.
• Operate, maintain, and improve the site and our services.
• Measure aggregate traffic and engagement (analytics).
• Comply with legal obligations.

We do not sell or rent personal information collected through the site.

5. Who we share it with

We share information only with the limited set of service providers that operate the site on our behalf — including our hosting provider, email-delivery provider (Resend), analytics providers (Google, Ahrefs), and form handlers — each bound by confidentiality and data-protection terms. We may also disclose information when required by law (e.g., subpoena, court order) or to protect the rights, safety, or property of Signature Medicine, our patients, or the public.

6. Data retention

Form submissions are retained for as long as needed to respond to your inquiry and meet our record-keeping obligations. Analytics data is retained per the analytics provider’s default settings. You may request deletion of your inquiry data at any time by emailing info@signaturemedicinemd.com.

7. Security

We use industry-standard safeguards — HTTPS encryption in transit, restricted-access systems for form submissions, and reputable cloud infrastructure (Vercel) — to protect information collected through the site. No system is perfectly secure, and we cannot guarantee absolute security. If you discover a security issue, please email info@signaturemedicinemd.com immediately.

8. Children’s privacy

The site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information through the site, contact us and we will delete it.

9. Your rights

Depending on your state of residence, you may have rights to access, correct, delete, or request a copy of personal information we hold about you, and to opt out of certain processing. To exercise these rights, email info@signaturemedicinemd.com. We will respond within the time frame required by applicable law.

10. HIPAA notice (clinical care)

Protected health information collected during clinical care is governed by HIPAA and our Notice of Privacy Practices, which describes how we may use and disclose PHI, your rights regarding your PHI, and how to file a complaint. The Notice is provided at enrollment and available at the office.

11. Changes to this policy

We may update this policy from time to time. The “Last updated” date reflects the most recent revision. Material changes will be reflected on this page; continued use of the site after a change takes effect constitutes acceptance of the updated policy.

12. Contact

Questions about this privacy policy or about information we hold? Contact us at info@signaturemedicinemd.com or write to 770 Newtown-Yardley Rd, Suite 220, Newtown, PA 18940. See our Terms of Service for the terms governing your use of the site.